Last Updated: November 2025
Welcome to RPM Tesla! Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our website and services.
Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Name, email, phone, address
- Account username
- Payment info (processed securely by our third-party payment provider)
- Order history and browsing behavior
- Device and browser information
Technical & Usage Information
We automatically collect:
- IP address
- Mobile device ID
- Browser type and device details
- Website interactions
- Pages viewed and time spent on our site
- Cookies and similar tracking technologies
User Contributions
If you submit reviews, questions, images, or comments on our site or social media, they may be publicly visible. You share these at your own risk.
SMS Program and Phone Number Collection (Klaviyo Compliance)
RPM Tesla offers optional SMS communications for order updates, customer support, and marketing messages.
When you provide your phone number and opt in, you consent to receive automated text messages from us.
How We Use Your Phone Number
- To send transactional messages (order confirmations, shipping updates)
- To send promotional SMS marketing messages (only if explicitly opted in)
- To provide customer support through text
- To verify identity when necessary
Your SMS Consent
Your SMS opt-in data, phone number, and consent status:
- Will not be sold, shared, or transferred to third parties for their marketing purposes.
- Will only be shared with service providers who help deliver SMS messages (e.g., Klaviyo, carriers).
This complies with carrier and industry requirements.
Mobile Terms of Service
If you choose to enroll in RPM Tesla’s SMS/text messaging program, your participation is governed by our Mobile Terms of Service. These terms explain how SMS messages are sent, message frequency, carrier requirements, opt-out instructions, and your rights related to text messaging.
You can review our full Mobile Terms of Service here: Mobile Terms of Service
How We Use Your Information
We may use the information we collect to:
- Provide our website, services, and products
- Process orders, returns, and payments
- Authenticate your identity
- Provide customer service and respond to support inquiries
- Send order, account, and service-related emails or messages
- Provide marketing emails or SMS (with your consent)
- Personalize your shopping experience
- Deliver targeted offers through our website and third-party platforms
- Maintain the security and performance of our systems
- Perform analytics and improve our website and advertising
- Register you for giveaways, promotions, or loyalty programs
- Enforce agreements, prevent fraud, and comply with legal obligations
- Evaluate or complete a merger, acquisition, or sale of assets
We may also use technical information for security, analytics, and site functionality.
SMS Abandoned Cart Disclosure
If you opt in to receive marketing SMS messages, we may use cookies, pixels, or scripts on our website to detect when shopping carts have been abandoned.
This allows us to send a reminder text message if:
- You added a product to your cart,
- You provided your phone number, and
- You opted in to receive SMS marketing messages.
You may opt out at any time by replying STOP.
Tracking, Cookies, and Analytics
We use cookies and similar technologies to:
- Understand user behavior
- Improve website performance
- Enable abandoned cart tracking
- Deliver personalized advertising
- Measure marketing effectiveness
Google Analytics
We use Google Analytics to collect traffic data, such as:
- Page visits
- Device information
- Geographic location (approximate)
- Time spent on site
We may enable Google Analytics Advertising Features, including remarketing and demographic reporting.
Do Not Track
Our site does not respond to Do Not Track signals.
Advertising Tools
We use third-party advertising and measurement tools, which may include:
- Meta (Facebook/Instagram)
- Microsoft/Bing
- Google Ads
These tools may use cookies or similar technologies to help deliver personalized ads or measure performance.
Sharing Your Information
We may share your information with:
- Service providers (Shopify, Klaviyo, payment processors, shipping carriers)
- Companies providing analytics, advertising, or fraud prevention services
- Legal authorities when required
- Successor companies in the event of a merger or acquisition
We do NOT sell personal information.
We do NOT share SMS consent or opt-in data with third parties for their own marketing.
Some sharing may be considered “sharing” or “processing” under state privacy laws, but SMS data is excluded from such sharing.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing emails or SMS
- Opt out of certain tracking or targeted advertising
- Request information about our data practices
To exercise these rights, contact us at: support@rpmtesla.com
You may unsubscribe from marketing emails at any time via the “unsubscribe” link.
You may opt out of SMS marketing by replying STOP.
Third-Party Websites
Our site may include links to blogs, social media, or third-party websites.
These websites have their own privacy policies and are not controlled by RPM Tesla.
We are not responsible for the security, privacy, or accuracy of information on third-party sites.
Children Under 16
Our website is not intended for anyone under 16.
We do not knowingly collect personal information from children under 16.
If you believe a child has submitted information, contact us at: support@rpmtesla.com
Data Security
We implement security measures designed to protect your data from unauthorized access, loss, misuse, or alteration.
However, transmission of information over the internet is not completely secure, and we cannot guarantee absolute protection.
If you have an account, you are responsible for maintaining the confidentiality of your password.
Changes to This Policy
We may update this Privacy Policy from time to time.
Material changes will be posted on this page, and the updated date will be revised above.
Contact Us
RPM Tesla
Email: support@rpmtesla.com
Website: www.rpmtesla.com
If you have questions about this Privacy Policy, please contact us at the email above.